How to Reverse Posted Documents in Business Central

 If you need to amend or change a posted documents in Business Central, there are few ways to do it instead of having you to manually create a reversal journal or Credit Memo to rectify a Posted Document.

Before you proceed to Correct or Cancel any document that posted in Business Central, you need to identify the origin of the posted document, as the method of cancellation depends on the document type.

 

There are 2 types of documents that posted in Business Central.

i.                     Journals – E.g., General Journals, Purchase Journals, Payment Journals, Sales Journals, Receipt Journals etc.

ii.                   Documents – E.g., Purchase Invoice, Purchase Credit Memo, Sales Invoice, Sales Credit Memo etc.

 

A.      A.    Correcting or Cancelling Journals

1.     You can “Reverse” the posted journals in General Ledger Entries page.

Page: Search > General Ledger Entries

 

2. Select the entry that needs to be cancelled or corrected, then select Reverse Transaction from Process action. This will trigger BC to create a reversal entry based on the original posted entry.

3.  In the “Edit – Reverse Transaction Entries” page, you can add in additional remark in Description field, this is to allow other users understand what the reason for this reversal is. Select “Reverse” to post the reversal entry.

            The reversal entry will be posted to General Ledgers. Note that the                    reversal date will be based on same date as per original                                    posted posting date, you will not be able to change the posting date                    using “Reverse Transaction” function.

A.      B.    Correcting or Cancelling Documents

 

To Correct or Cancel a posted document, which normally the originate from Sub-Ledger, such as Accounts Payable or Accounts Receivable, you can go to Vendor Ledger Entries or Customer Ledger Entries page to look for the entries, depends on the source of the transaction.

Say you need to Correct one of the Posted Purchase Invoice which mistakenly recorded the wrong date.

 

Page: Vendor Ledger Entries

 

1.       Select the document that need to be corrected in Vendor Ledger         Entries.

2.       Select Show Document to drill into the Posted Purchase Invoice page.

3.       Under the Correct action in the Posted Purchase Invoice page, there are 3 options for you to select, which all 3 will gives different outcome.

NOTE: You may find the Correct action is available in other Posted Documents page too, such as Posted Sales Invoice page.

4.       Since I just need to update the Document Date, I will select “Correct” option for the correcting entries.

5.       A confirmation message will be showing up.

6.       A new invoice will appear by copying the same info from previous cancelled invoice for the correction purposes.

7.       Once the correct information is filled up, you may proceed to post the invoice.

8.    Take note that the original invoice which has been cancelled will remain in the ledger entries, but it should be assigned with “Cancelled” status with it.

Do you have question on BC that you think I can help? Drop me an email at "Hello365businesscentral" at Gmail, I will try to answer if I can.