Skip to main content

Posts

Start Here

Start Here

Something in Business Central not behaving? Work down this page. Most things are answered here already — and if they aren't, the last section tells you exactly what to send me so we can skip three rounds of questions. The sixty-second checks These four clear most of what reaches me. Try them before anything else. Hard refresh the page. Hold Ctrl and press F5. A normal refresh reloads the cached copy; this one doesn't. Check which company you are in. The name is at the top of the screen. Posting into the wrong entity is easier than it sounds. Open it in a private window. If it works there, the problem is cache or a browser extension, not Business Central. Try a different browser. If Edge fails and Chrome works, that alone narrows it down enormously. Part 1 — Something on screen isn't working A page won't load, a button does nothing, something has gone missing. Start here if Business Central itself is misbehaving. A field or column has disappeare...
Recent posts

Purchase Order to Purchase Invoice in Business Central: Partial Receiving and How to Cancel the Balance Without Upsetting Your Auditor

In Business Central the purchase cycle produces three separate records. Together they are your three-way match . Purchase Order What we agreed to buy Posted Purchase Receipt What we actually received Posted Purchase Invoice What the vendor billed us Finance signs off on the invoice because the receipt proves the goods or service arrived, and the order proves the price was agreed beforehand. This post walks through one full cycle end to end, using a partial delivery, and finishes with the part everyone gets wrong — cancelling the small balance that will never arrive. The scenario We are buying a service — a purchase line of type G/L Account rather than a stocked item. This is very common for marketing, printing, subcontract labour and professional fees. Quantity 100 × RM 25.00 = RM 2,500.00 Delivery happens in stages: 80 first, then 15 , and the last 5 are cancelled by mutual agreement. Order 100 Receipt 1 80 Invoice 1 80...

Microsoft Dynamics GP: Common Issues on Sales Transaction Entry

This page is a running reference for the errors that come up most often in Microsoft Dynamics GP → Sales Transaction Entry ( Transactions >> Sales >> Sales Transaction Entry ). Each section lists the exact message you will see on screen, why GP raises it, and the steps to clear it. Find your message in the list below and jump straight to it. Jump to an issue One or more line items contain warnings or errors. / Distribution account(s) are missing or invalid The accounts receivable distribution(s) does not equal the actual amount Account is empty. Do you want to save changes with errors? Tax codes are not showing Issue 1 — One or more line items contain warnings or errors What you see One or more line items contain warnings or errors. On the edit list or when you click the warning icon beside the line, the detail reads: Distribution account(s) are missing or invalid. ERROR: Line accounts are missing or invalid. A small warning symbol appears again...

Business Central: Why Forex Gain/Loss Is Wrong When Applying a Foreign Currency Payment to an Invoice in Local Currency with same equivalent

Symptom: You post a Cash Receipt Journal in a foreign currency, key in the actual bank rate directly on the line, and the receipt posts correctly. Then you apply that receipt to the customer's invoice (recorded in Local Currency) — and Business Central posts a forex gain/loss that shouldn't be there at all. It looks like the customer paid more (or less) than what actually landed in the bank. The scenario Local Currency (LCY): GBP Invoice: GBP 1,000 Customer pays: USD 1,346.39 — the bank-negotiated rate that day meant this USD amount exactly covers the GBP 1,000 invoice, no more, no less. Expected result: Payment = Invoice. Applying the receipt should close the invoice with zero forex gain/loss. What actually happens: after applying, Business Central posts a gain or loss anyway, and the receipt's own Amount (LCY) changes in the process. Why this happens You post the Cash Receipt Journal with Currency Code = USD, and use Change Exchange Rate (the Assist...

Partial Delivery, Multiple Invoices: How to Process One PO in Business Central

Partial Delivery, Multiple Invoices: How to Process One PO in Business Central. One of the most common questions I get from finance teams moving onto Business Central is: "What happens when a vendor can't deliver the full PO in one go, and sends us a separate invoice for each shipment?" Here's the clean way to handle it — no manual quantity edits, no reconciliation headaches. The Scenario You raise a Purchase Order for 1,200 cases. The vendor can only ship 200 cases at a time, and invoices you separately for each shipment. Today, you've received 400 cases across two deliveries, with 800 still outstanding — and two vendor invoices already in hand. Metric Quantity Total PO Quantity 1,200 cases Goods Received 400 cases Remaining Quantity 800 cases Supplier Invoice Quantity Basis Invoice A 200 cases First delivery Invoice B 200 cases Second delivery The PO stays open as long as any quantity remains undelivered — that'...