Something in Business Central not behaving? Work down this page. Most things are answered here already — and if they aren't, the last section tells you exactly what to send me so we can skip three rounds of questions. The sixty-second checks These four clear most of what reaches me. Try them before anything else. Hard refresh the page. Hold Ctrl and press F5. A normal refresh reloads the cached copy; this one doesn't. Check which company you are in. The name is at the top of the screen. Posting into the wrong entity is easier than it sounds. Open it in a private window. If it works there, the problem is cache or a browser extension, not Business Central. Try a different browser. If Edge fails and Chrome works, that alone narrows it down enormously. Part 1 — Something on screen isn't working A page won't load, a button does nothing, something has gone missing. Start here if Business Central itself is misbehaving. A field or column has disappeare...
This is probably the question I get most from new Business Central users: "I forgot to print the Test Report before I posted my General Journal. Where can I reprint it?" Most finance teams print the Test Report and file it as their Journal Voucher . Usually nobody looks at it again — until the auditor picks a high-value adjustment and asks for the supporting voucher. You just need to print it from a different place: the G/L Register . Why You Can't Reprint the Test Report The Test Report only reads the lines that are still sitting in the journal , waiting to be posted. Once you click Post, Business Central moves those lines into the General Ledger and clears the journal. So after posting, there is nothing left for the Test Report to print. What Business Central does keep is a record of every posting run. Each time you post, BC creates one line in the G/L Registers page, with a running number, who posted it, when, and which journal batch it came from. That re...