Something in Business Central not behaving? Work down this page. Most things are answered here already — and if they aren't, the last section tells you exactly what to send me so we can skip three rounds of questions. The sixty-second checks These four clear most of what reaches me. Try them before anything else. Hard refresh the page. Hold Ctrl and press F5. A normal refresh reloads the cached copy; this one doesn't. Check which company you are in. The name is at the top of the screen. Posting into the wrong entity is easier than it sounds. Open it in a private window. If it works there, the problem is cache or a browser extension, not Business Central. Try a different browser. If Edge fails and Chrome works, that alone narrows it down enormously. Part 1 — Something on screen isn't working A page won't load, a button does nothing, something has gone missing, or an error stops you posting. Start here if Business Central itself is misbehaving. A...
You search Business Central for SST or GST and find nothing. Everything says VAT . That's because Business Central uses one tax engine for every country, and it calls it VAT. Malaysian SST and Singapore GST are set up in the same place. Wherever you see VAT, read SST or GST. Quick answer VAT Product Posting Groups: one for each country's tax, for example SST and GST . VAT Business Posting Groups: one for each tax code, for example SVC-8 , SR-9 , TX-9 . VAT Posting Setup: one line for each combination, with the rate and the tax accounts. Put the codes on your customers, vendors, items and G/L accounts. BC then calculates the tax on every document. To find posted tax for your return, open VAT Entries and filter by code and VAT Date . How BC finds the tax rate Customer or vendor card VAT Bus. Posting Group SVC-6 G/L account or item VAT Prod. Posting Group SST ▼ VAT Posting Setup the line fo...