Something in Business Central not behaving? Work down this page. Most things are answered here already — and if they aren't, the last section tells you exactly what to send me so we can skip three rounds of questions. The sixty-second checks These four clear most of what reaches me. Try them before anything else. Hard refresh the page. Hold Ctrl and press F5. A normal refresh reloads the cached copy; this one doesn't. Check which company you are in. The name is at the top of the screen. Posting into the wrong entity is easier than it sounds. Open it in a private window. If it works there, the problem is cache or a browser extension, not Business Central. Try a different browser. If Edge fails and Chrome works, that alone narrows it down enormously. Part 1 — Something on screen isn't working A page won't load, a button does nothing, something has gone missing. Start here if Business Central itself is misbehaving. A field or column has disappeare...
Purchase Order to Purchase Invoice in Business Central: Partial Receiving and How to Cancel the Balance Without Upsetting Your Auditor
In Business Central the purchase cycle produces three separate records. Together they are your three-way match . Purchase Order What we agreed to buy Posted Purchase Receipt What we actually received Posted Purchase Invoice What the vendor billed us Finance signs off on the invoice because the receipt proves the goods or service arrived, and the order proves the price was agreed beforehand. This post walks through one full cycle end to end, using a partial delivery, and finishes with the part everyone gets wrong — cancelling the small balance that will never arrive. The scenario We are buying a service — a purchase line of type G/L Account rather than a stocked item. This is very common for marketing, printing, subcontract labour and professional fees. Quantity 100 × RM 25.00 = RM 2,500.00 Delivery happens in stages: 80 first, then 15 , and the last 5 are cancelled by mutual agreement. Order 100 Receipt 1 80 Invoice 1 80...