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Something in Business Central not behaving? Work down this page. Most things are answered here already — and if they aren't, the last section tells you exactly what to send me so we can skip three rounds of questions. The sixty-second checks These four clear most of what reaches me. Try them before anything else. Hard refresh the page. Hold Ctrl and press F5. A normal refresh reloads the cached copy; this one doesn't. Check which company you are in. The name is at the top of the screen. Posting into the wrong entity is easier than it sounds. Open it in a private window. If it works there, the problem is cache or a browser extension, not Business Central. Try a different browser. If Edge fails and Chrome works, that alone narrows it down enormously. Part 1 — Something on screen isn't working A page won't load, a button does nothing, something has gone missing, or an error stops you posting. Start here if Business Central itself is misbehaving. A...
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Business Central G/L Currency Revaluation, Step by Step

Overview Use G/L Currency Revaluation when you need unrealized forex gain or loss on foreign-currency balances kept in G/L accounts. The Exchange Rate Adjustment never sees these, because it only revalues customer, vendor and bank account balances. In my earlier post, How to Calculate Unrealized Forex Gain/Loss with Exchange Rate Adjustment in Business Central , I showed how BC revalues open customer, vendor and bank documents. Typical balances that need G/L Currency Revaluation instead are: Intercompany amounts due to or from related companies , which usually sit in G/L accounts rather than customer or vendor accounts. Other foreign-currency balances in G/L accounts , such as loans or deposits recorded directly in the general ledger. G/L Currency Revaluation revalues the foreign-currency balance of a G/L account, and you choose whether the result goes to the realized or the unrealized gain and loss accounts. A note on bank accounts. From BC 2025 release wave 1 (April ...

Fixing 'There is no Cust. Ledger Entry within the filter' when posting Sales Credit Memos and Invoices

If you have tried to post a sales credit memo or sales invoice and been stopped by the message below. It is one of the posting errors due to data issue on the document itself, not a system fault. There is no Cust. Ledger Entry within the filter. Filters: Customer No.: xxx, Document Type: Credit Memo / Invoice, Document No.: xxx, Open: Yes What Business Central is actually telling you When a sales document has Applies-to Doc. Type and Applies-to Doc. No. filled in, Business Central tries to apply the new entry against that existing customer ledger entry as part of posting. To do that, it searches Customer Ledger Entries using the filters shown in the error. If no entry matches every filter, posting stops. So if you are posting a credit memo and the error says Document Type: Credit Memo , your credit memo is set to apply against another credit memo. That is almost always a sign the application fields are wrong. Common causes The target entry is already closed. The i...

How to Reprint a Posted General Journal (aka Journal Voucher) in Business Central

This is probably the question I get most from new Business Central users: "I forgot to print the Test Report before I posted my General Journal. Where can I reprint it?" Most finance teams print the Test Report and file it as their Journal Voucher . Usually nobody looks at it again — until the auditor picks a high-value adjustment and asks for the supporting voucher. You just need to print it from a different place: the G/L Register . Why You Can't Reprint the Test Report The Test Report only reads the lines that are still sitting in the journal , waiting to be posted. Once you click Post, Business Central moves those lines into the General Ledger and clears the journal. So after posting, there is nothing left for the Test Report to print. What Business Central does keep is a record of every posting run. Each time you post, BC creates one line in the G/L Registers page, with a running number, who posted it, when, and which journal batch it came from. That re...

Purchase Order to Purchase Invoice in Business Central: Partial Receiving and How to Cancel the Balance Without Upsetting Your Auditor

In Business Central the purchase cycle produces three separate records. Together they are your three-way match . Purchase Order What we agreed to buy Posted Purchase Receipt What we actually received Posted Purchase Invoice What the vendor billed us Finance signs off on the invoice because the receipt proves the goods or service arrived, and the order proves the price was agreed beforehand. This post walks through one full cycle end to end, using a partial delivery, and finishes with the part everyone gets wrong — cancelling the small balance that will never arrive. The scenario We are buying a service — a purchase line of type G/L Account rather than a stocked item. This is very common for marketing, printing, subcontract labour and professional fees. Quantity 100 × RM 25.00 = RM 2,500.00 Delivery happens in stages: 80 first, then 15 , and the last 5 are cancelled by mutual agreement. Order 100 Receipt 1 80 Invoice 1 80...

Microsoft Dynamics GP: Common Issues on Sales Transaction Entry

This page is a running reference for the errors that come up most often in Microsoft Dynamics GP → Sales Transaction Entry ( Transactions >> Sales >> Sales Transaction Entry ). Each section lists the exact message you will see on screen, why GP raises it, and the steps to clear it. Find your message in the list below and jump straight to it. Jump to an issue One or more line items contain warnings or errors. / Distribution account(s) are missing or invalid The accounts receivable distribution(s) does not equal the actual amount Account is empty. Do you want to save changes with errors? Tax codes are not showing Issue 1 — One or more line items contain warnings or errors What you see One or more line items contain warnings or errors. On the edit list or when you click the warning icon beside the line, the detail reads: Distribution account(s) are missing or invalid. ERROR: Line accounts are missing or invalid. A small warning symbol appears again...