Something in Business Central not behaving? Work down this page. Most things are answered here already — and if they aren't, the last section tells you exactly what to send me so we can skip three rounds of questions. The sixty-second checks These four clear most of what reaches me. Try them before anything else. Hard refresh the page. Hold Ctrl and press F5. A normal refresh reloads the cached copy; this one doesn't. Check which company you are in. The name is at the top of the screen. Posting into the wrong entity is easier than it sounds. Open it in a private window. If it works there, the problem is cache or a browser extension, not Business Central. Try a different browser. If Edge fails and Chrome works, that alone narrows it down enormously. Part 1 — Something on screen isn't working A page won't load, a button does nothing, something has gone missing, or an error stops you posting. Start here if Business Central itself is misbehaving. A...
Business Central: Apply a Payment or Credit Memo After Posting (Invoice Still Shows Remaining Amount?)
Short answer Forgot to apply a payment or credit memo before posting? You can still apply it from Customer Ledger Entries or Vendor Ledger Entries . Choose Apply Entries , mark the invoice with Set Applies-to ID , then click Post Application . If you skip Post Application, nothing is applied and the invoice still shows a remaining amount. Step 1: Open the ledger entries Open the customer or vendor card and choose Ledger Entries . The steps are the same for customers and vendors. Select the open payment or credit memo, then choose Apply Entries . Step 2: Select the invoice, then Post Application This page works the same way as applying while you prepare a payment or credit memo. There is only one extra step at the end. 1 Select the invoice line and choose Set Applies-to ID . Your user ID appears on the line. 2 Change Amount to Apply if you are applying only part of the amount. 3 Choose Post Application . Important: the step most users miss Set Appl...